USB problem

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jean - Feb 28, 2016 at 07:24 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Feb 29, 2016 at 03:58 AM
Hello,
when i plug in my usb drive it does not open, but in the task bar shows that the usb memory works correct
so what i have to do to find my files
thanks a lot


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1 response

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Feb 29, 2016 at 03:58 AM
Hi Jean,

Open Disk Management and check if the USB appears with correct file format and proper drive letter. The USB drive does not appear in My Computer or appears and shows an error when trying to access it? I strongly recommend you to check the drive on another PC. If you do not have this option, open Command Prompt and type the command
chkdsk D: /f, where D is the USB drive letter. Let me know if there is any progress.

Hope this helps

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