ASUS Black screen

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Thursday October 23, 2014
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Hello,

I have an ASUS X551M and since I use a different charger (default charger broke) it doesn't charge at all, it is kept at 0%.
So one day I accidentally plugged the charger out and it turned off, I tried to turn it back on but it only shows a black screen, power light is on and everything, please help! Also I'm not allowed to dismantle it into pieces so yeah...


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Posts
2054
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
110
Hello PolarZul,

In situations like this it's recommended connecting the laptop to an external monitor to see will there be any video signal going out from the laptop. If it does go out, then there's a need for LCD inverter replacement. If there's nothing showing either on external monitor nor display, but the fans are still working, the problem that you have may be due to the failure of the video chip. Sometimes, after much of a use and less cooling the graphics processor which is responsible for video signal transmission get unsolders, the thermic paste goes away and it gets unsoldered, therefore the screen doesn't show anything. If you possess knowledge of notebooks' hardware you can change the paste yourself by opening the laptop and check if the chipset that is next to the processor has got unsoldered or you can bring your laptop to a technician to get it soldered again.

Keep me posted on what´s going on with the case. Cheers.