ASUS Black screen

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PolarZul - Apr 18, 2016 at 05:32 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Apr 19, 2016 at 10:27 AM
Hello,

I have an ASUS X551M and since I use a different charger (default charger broke) it doesn't charge at all, it is kept at 0%.
So one day I accidentally plugged the charger out and it turned off, I tried to turn it back on but it only shows a black screen, power light is on and everything, please help! Also I'm not allowed to dismantle it into pieces so yeah...


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KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Apr 19, 2016 at 10:27 AM
Hello PolarZul,

In situations like this it's recommended connecting the laptop to an external monitor to see will there be any video signal going out from the laptop. If it does go out, then there's a need for LCD inverter replacement. If there's nothing showing either on external monitor nor display, but the fans are still working, the problem that you have may be due to the failure of the video chip. Sometimes, after much of a use and less cooling the graphics processor which is responsible for video signal transmission get unsolders, the thermic paste goes away and it gets unsoldered, therefore the screen doesn't show anything. If you possess knowledge of notebooks' hardware you can change the paste yourself by opening the laptop and check if the chipset that is next to the processor has got unsoldered or you can bring your laptop to a technician to get it soldered again.

Keep me posted on what´s going on with the case. Cheers.
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