Forgot password

Closed
menchie - Apr 26, 2016 at 08:10 AM
JONDZ Posts 52 Registration date Tuesday February 9, 2016 Status Member Last seen July 18, 2016 - Apr 26, 2016 at 08:39 AM
Hello,
I forgot my password and when I'm tryin to recover it I forgot my alternative email and I lost my number. is there any ways to recover my account?


1 response

JONDZ Posts 52 Registration date Tuesday February 9, 2016 Status Member Last seen July 18, 2016 6
Apr 26, 2016 at 08:39 AM
Hi,
Go to the Password Helper in the contact page
Enter your email address or click I don't know my Yahoo email address.

When mobile number is asked, click No, I can't receive text.

You'll see your alternate email address. If you have access to that email, click Yes, email me.

A "Recover access to your Yahoo account" email will be sent to your alternate email address.*

Enter the verification code Yahoo sent you, then click Submit.
Click Continue or you can click Create new password and update it immediately.
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