USB shows pendrive is empty

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Thariyas
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- May 4, 2016 at 10:01 AM
KY_WD
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- May 10, 2016 at 10:14 AM
I have a kingston pen drive and recently once i plugged in the pendrive its light doesnt blink and also the computer detects it so i put some songs to it all mp3 ones.When i connect it to my radio it shows pendrive is empty pls help its 16gb

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KY_WD
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May 5, 2016 at 08:23 AM
Hello Thariyas,

Besides the radio and the PC, have you tried to connect the USB into another device to check if it gets recognized? Has the pendrive been recognized before or it never worked on the radio?
What type of format does the USB flash have?
Please, come back with additional information regarding your issue.
At first glance, comes up in my mind to suggest to try with a data recovery software to extract the data.

Cheers.

Western Digital representative
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Yeah last month as i remeber i copied a movie and plugged to the tv and watched.Then afetr this problem when tried to watch the same movie
the usb is empty but to see the data in the usb is still there.
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KY_WD
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May 9, 2016 at 05:33 AM
Hi again,

Have you tried to connect another USB device to the radio to check if it would see it? If non of the external devices that you connect to the radio can be recognized, then it's probably the radio's fault. Try with the recovery software as I wrote above and now the thing that comes into my mind is to try with Linux Live CD. This OS could help you access the data in your external flash.

Keep me posted on the problem.
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Thariyas > KY_WD
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May 9, 2016 at 12:02 PM
The thing is the songs and all th stuff are present in the flash buth the radio shows it being empty.thanks for the reply though
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KY_WD
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May 10, 2016 at 10:14 AM
I guess, that´s becuase the manufacturer could have some specific methods of reading the files system. You should try to find the user guide or directly contact the support of the radio´s manufacturer.

Good luck.
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