It turns on, but the screen is blank

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Moony - Jun 9, 2016 at 03:24 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 9, 2016 at 05:12 PM
Hello, I need an answer to a problem, my grandmother's computer hasn't been working for the past 2 or 3 days, she tried to get on it yesterday, it would turn on, but the screen was blank, nothing..... (yes I still have a grandmother)
Nothing here realy helps cause it requires a battery, she dosent have a battery in her computer. I would REALY like some help please



1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Jun 9, 2016 at 05:12 PM
Boy! Aren't you lucky to have a granny, never got to know any of mine

Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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