My facebook account was disabled by mistake

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Hello, three days ago i was surprised by a sudden disabling to my (real) account, this happened just two hours after reporting a (fake) account who was impersonating me (using the same name, profile picture and cover photo) it didn't take more than 2 minutes to shut this fake account down, but weirdly, after two hours i came to find that my own account is disabled too, they give me a message that "someone reported you for impersonation" i do not know how actually things had gone like this. I sent a photo of my national ID as an appeal to Facebook to re open my account but I didn't receive any response till now. Could you please give me any information about this matter, will they respond to me or not and how long does it take to get a response?
Thanks

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Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,163
Hi

Sorry but we do not have the information you are asking for, we have no contacts with Facebook.