Phone switches off when a SIM card is inserted [Solved/Closed]

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David Webb
Posts
610
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
February 27, 2020
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Hello,

My new phone switches off when a SIM card is inserted. But does not switches off when SIM removed. I am unable to make calls. Please tell me what is wrong with my new phone.
Regards

2 replies

Posts
610
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
February 27, 2020
624
Hello,

You need to turn your phone off before installing a new SIM card. It is advisable not to insert or remove a SIM card whilst the device is turned on.

Regards,
David
3
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You shouldn't be inserting SIM cards or removing them when the device is ON!