Phone switches off when a SIM card is inserted

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Monday November 25, 2019
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Hello,

My new phone switches off when a SIM card is inserted. But does not switches off when SIM removed. I am unable to make calls. Please tell me what is wrong with my new phone.
Regards

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Posts
3179
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
October 7, 2021
6,746
Hello,

You need to turn your phone off before installing a new SIM card. It is advisable not to insert or remove a SIM card whilst the device is turned on.

Regards,
David
5
Thank you
David Webb

Content Editor and Community Manager - CCM.net

You shouldn't be inserting SIM cards or removing them when the device is ON!