Phone switches off when a SIM card is inserted

Solved/Closed
Fikrie Bedlue - Jul 10, 2016 at 05:40 AM
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen October 7, 2021 - Dec 3, 2019 at 03:37 AM
Hello,

My new phone switches off when a SIM card is inserted. But does not switches off when SIM removed. I am unable to make calls. Please tell me what is wrong with my new phone.
Regards

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2 replies

David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen October 7, 2021 6,940
Dec 3, 2019 at 03:37 AM
Hello,

You need to turn your phone off before installing a new SIM card. It is advisable not to insert or remove a SIM card whilst the device is turned on.

Regards,
David
David Webb

Content Editor and Community Manager - CCM.net

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