I lost my sim card

Rato15tso - Oct 11, 2020 at 12:30 PM
funadm Posts 7 Registration date Thursday April 8, 2021 Status Member Last seen April 10, 2021 - Apr 8, 2021 at 12:57 PM
Hello, please help I lost my phone with a sim card inside which i use for WhatsApp, now my WhatsApp is about to expire I cant get the confirmation message. How can I port my WhatsApp number from FNB sim to Vodacom Sim?

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4 responses

Blocked Profile
Oct 13, 2020 at 03:36 AM
If your phone is lost, you should get your SIM blocked by calling the TSP(telecom service provider). You can either do it by using someone else's phone or visiting the outlet of the service provider. You should carry all the required identification documents.

Getting your SIM blocked doesn't mean that your WhatsApp has been blocked. WhatsApp can be operated even when the number is blocked.

The next step is to get a new SIM with the same number. For this, you will have to prove your identity by using IDs like Voter ID, Passport, or Aadhaar.

Once you have the new SIM card, you need to activate your WhatsApp on another device. Since WhatsApp cannot be used simultaneously on two devices, it will log you off from the stolen device. Thereafter, you will be able to use your WhatsApp from the new device.