I lost my sim cardClosed

Question

Hello, please help I lost my phone with a sim card inside which i use for WhatsApp, now my WhatsApp is about to expire I cant get the confirmation message. How can I port my WhatsApp number from FNB sim to Vodacom Sim?



System Configuration: Android / Opera 50.0.2254.149182

igsclean · Accepted Answer

If your phone is lost, you should get your SIM blocked by calling the TSP(telecom service provider). You can either do it by using someone else's phone or visiting the outlet of the service provider. You should carry all the required identification documents.

Getting your SIM blocked doesn't mean that your WhatsApp has been blocked. WhatsApp can be operated even when the number is blocked.

The next step is to get a new SIM with the same number. For this, you will have to prove your identity by using IDs like Voter ID, Passport, or Aadhaar.

Once you have the new SIM card, you need to activate your WhatsApp on another device. Since WhatsApp cannot be used simultaneously on two devices, it will log you off from the stolen device. Thereafter, you will be able to use your WhatsApp from the new device.

HelpiOS · Answer

Hi,

If you already have access to your WhatsApp account, you can change your phone number by going to Options (3 vertical dots) > Settings > Account > Change Number.

In case you cannot access your account, delete WhatsApp and reinstall it. Register a new account with your new phone number and choose to restore your backup, to get your chat history back.

Note: To retrieve your chat history by restoring your WhatsApp backup, you must use the same Google account as your old phone.

Sandrakabondo · Answer

Hello, please help I lost my phone with a sim card inside which i use for WhatsApp, now I want to long in I cant get the confirmation message. How can I port my WhatsApp number from zamtel sim to zamtel sim Sim?

funadm · Answer

if your Whatsapp is still online you can go to settings > account > change number 
> enter your old phone number with country code:
>enter you new phone number .....:
then you can use this new phone number with current messages and contacts

I lost my sim card

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