No hdd
Closed
jen
-
Jul 17, 2016 at 09:47 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Jul 18, 2016 at 03:45 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Jul 18, 2016 at 03:45 AM
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1 response
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Jul 18, 2016 at 03:45 AM
Jul 18, 2016 at 03:45 AM
Hi Jen,
In general, you should have display on screen even if the hard drive is not working. You should be able to go to BIOS menu, but Windows will not load. In order to check the HDD’s health, you should remove it from the laptop and connect it to a desktop PC, as a secondary storage drive. Download the drive manufacturer’s diagnostic tools and check the drive.
If the laptop is under warranty, first contact the seller because removing the HDD will void the laptop’s warranty.
Hope this helps
In general, you should have display on screen even if the hard drive is not working. You should be able to go to BIOS menu, but Windows will not load. In order to check the HDD’s health, you should remove it from the laptop and connect it to a desktop PC, as a secondary storage drive. Download the drive manufacturer’s diagnostic tools and check the drive.
If the laptop is under warranty, first contact the seller because removing the HDD will void the laptop’s warranty.
Hope this helps
