Blank screen

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Lisa - Sep 6, 2016 at 06:12 PM
Ambucias

Posts: 47366
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: September 1, 2021

- Sep 6, 2016 at 06:34 PM

Hello,
I have a dell Inspiron 15 5000.. My touchscreen is completely black..I can here it start up but that it.. I have removed battery and cable and held power button down for 58 sec.. 2times.. Any other suggestions?

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Answer 1 / 1

Ambucias

Posts: 47366
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: September 1, 2021

11,316
Sep 6, 2016 at 06:34 PM

Hi

Have you tried an external monitor to see if you get a signal?

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