Factory reset due to virus, can't recover google account info
Closed
shells
-
Oct 1, 2016 at 04:51 AM
Ambucias
Ambucias
- Posts
- 47366
- Registration date
- Monday February 1, 2010
- Status
- Moderator
- Last seen
- September 1, 2021
Related:
- Factory reset due to virus, can't recover google account info
- How to recover Google account password: without phone number - Guide
- How to recover google account without recovery email and phone number - Guide
- How to recover google account after too many attempts - Guide
- How to reset a samsung phone that is locked google account? - Guide
- How to reset a samsung phone that is locked google account - Guide
2 replies
Ambucias
Oct 1, 2016 at 05:54 PM
- Posts
- 47366
- Registration date
- Monday February 1, 2010
- Status
- Moderator
- Last seen
- September 1, 2021
Oct 1, 2016 at 05:54 PM
Hello
Resetting your phone will be in vain because Google was set as a security setting against theft. You must have set it there yourself when you first used the phone. Didn't you?
There are only two ways to reset a Gmail password, 1) is to answer the secret questions which you may have not registered or 2) have a reset code sent to the alternate email or phone number, which you may not have registered when you created the account.
Good luck
Resetting your phone will be in vain because Google was set as a security setting against theft. You must have set it there yourself when you first used the phone. Didn't you?
There are only two ways to reset a Gmail password, 1) is to answer the secret questions which you may have not registered or 2) have a reset code sent to the alternate email or phone number, which you may not have registered when you created the account.
Good luck
Actually I took it to a cellular resale shop and the technician there reset it. Don't know how but IT IS possible. I never put gmail or google on the phone because I prefer BING and outlook. Thanks for the info though.
Ambucias
Oct 2, 2016 at 04:24 PM
- Posts
- 47366
- Registration date
- Monday February 1, 2010
- Status
- Moderator
- Last seen
- September 1, 2021
Oct 2, 2016 at 04:24 PM
Sorry, you may consider your account lost for good.