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Firefox refusing to open Outlook

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PhillyBoy - Oct 13, 2016 at 12:49 AM
captainashish Posts 20 Registration date Thursday May 12, 2016 Status Member Last seen November 28, 2016 - Oct 14, 2016 at 03:26 AM
Hello,

My problem is that Firefox won't open Outlook, the error message I get is this:

We can't get that information right now. Please try again later.

client-request-id: 2DFBD7A5874A47AD807C4A62350DD08E_1476333979772
X-OWA-Error: SDServerErr;null
X-OWA-Version: null
X-FEServer: null
X-BEServer: null
Date: 10/13/2016 4:46:25 AM

I have no idea how to fix this. Anyone able to help? And before anyone asks, this problem's just limited to Firefox. It works fine in Internet Explorer.

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Answer 1 / 1
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Oct 13, 2016 at 05:48 PM
some people have reported that disabling Adblock solved the problem.

Good Luck
captainashish Posts 20 Registration date Thursday May 12, 2016 Status Member Last seen November 28, 2016
Oct 14, 2016 at 03:26 AM
Hello,

You can either disable Adblock or update it. In order to update,just go to Adblock option and select "update now". You can also try to "white list" the live.com domain in your ad blocker.

To know in detail refer here to view the solutions given by users who have faced similar issues:
https://answers.microsoft.com/en-us/outlook_com/forum/oaccount-oother/unable-to-open-outlook-on-outlookcom-due-to-x-owa/9cea5419-4210-455f-b917-367db60a12f7

Thanks & Regards,
Captain Ashish