Inspiron 17 series 7000 shuts down

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christi - Oct 13, 2016 at 03:06 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Oct 13, 2016 at 05:38 PM
Hello,
I'm trying to start up my new laptop and it shows the dell logo and spins for awhile and then starts shutting down. I need to use it for work, can someone help me.



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1 response

xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Oct 13, 2016 at 05:36 PM
Did you run the Dell hardware diagnostics? I think it's F11 after you see the Dell Logo.
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Oct 13, 2016 at 05:38 PM
You have 6 months of hardware support on a new Dell laptop. I suggest you call Dell directly.