Inspiron 17 series 7000 shuts down [Closed]

christi - Oct 13, 2016 at 03:06 PM - Latest reply: xpcman 19001 Posts Wednesday October 8, 2008Registration dateModeratorStatus June 4, 2018 Last seen
- Oct 13, 2016 at 05:38 PM
Hello,
I'm trying to start up my new laptop and it shows the dell logo and spins for awhile and then starts shutting down. I need to use it for work, can someone help me.



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2 replies

xpcman 19001 Posts Wednesday October 8, 2008Registration dateModeratorStatus June 4, 2018 Last seen - Oct 13, 2016 at 05:36 PM
-1
Thank you
Did you run the Dell hardware diagnostics? I think it's F11 after you see the Dell Logo.
xpcman 19001 Posts Wednesday October 8, 2008Registration dateModeratorStatus June 4, 2018 Last seen - Oct 13, 2016 at 05:38 PM
You have 6 months of hardware support on a new Dell laptop. I suggest you call Dell directly.