Inspiron 13 7000 won’t turn on

Bob - Jan 15, 2023 at 03:04 PM
HelpiOS Posts 13172 Registration date Friday October 30, 2015 Status Moderator Last seen February 2, 2023 - Jan 19, 2023 at 07:46 AM


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Inspiron 13 7000 won’t power up 

I have a dell inspiron 13 7000 that won’t power on  I tried the battery disconnect and pushing power button for 30 sec  still not powering up  power cord is good  what else can I try  


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2 replies

Irina2207 Posts 40 Registration date Friday January 21, 2022 Status Member Last seen January 18, 2023 28
Updated on Jan 19, 2023 at 07:53 AM

It is advised that you hard reset your Dell PC first if it won't turn on or boot into the operating system. Hard resets frequently resolve a variety of issues while also disabling any lingering power that could be the root of the issue. 

Based on the symptoms of your Dell PC, take the relevant steps below if your computer still won't turn on or boot into the operating system.

Hard reset the device.

  1. Turn off your Dell computer.
  2. Remove the battery and disconnect the power wire or AC adapter (for Dell laptop PCs).
  3. Unplug any and all extraneous hardware, including USB drives, printer wires, and media cards (SD/xD).
  4. To drain the remaining power, press and hold the power button for 15 to 20 seconds.
  5. Join the battery with the AC adapter or power wire (for Dell laptop PCs).

 
I hope this helps. 

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HelpiOS Posts 13172 Registration date Friday October 30, 2015 Status Moderator Last seen February 2, 2023 1,873
Jan 17, 2023 at 10:03 AM

Hi,

Your laptop displays a black screen or won't turn on at all? If it's the first option, try removing your RAM, cleaning it and reinserting it. If it's the second option, try turning your laptop on without the battery.


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Did that too ,still won’t power up 

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HelpiOS Posts 13172 Registration date Friday October 30, 2015 Status Moderator Last seen February 2, 2023 1,873 > Bob
Jan 19, 2023 at 07:46 AM

As your laptop doesn't start at all, do the following:

  • Unplug theAC charger and remove the battery;
  • Remove the CMOS battery;
  • Press the Power button for 60 seconds;
  • Plug back the charger and try turning on your laptop.

If your laptop still won't start, reinsert the CMOS battery and try again. Otherwise, you can try replacing the CMOS battery by a new one - the current battery may be dead.

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