HDD problem
Closed
BEN
-
Oct 18, 2016 at 03:31 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Oct 18, 2016 at 03:35 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Oct 18, 2016 at 03:35 AM
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1 response
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Oct 18, 2016 at 03:35 AM
Oct 18, 2016 at 03:35 AM
Hi Ben,
I would recommend you to open BIOS menu and restore it to its default settings. Check again if the hard drive appears. If not, there may be a problem with the drive. I would recommend you to open the laptop, remove the drive and connect it in a desktop PC as a secondary storage drive. Check if the drive will be recognized by BIOS and by Windows. If not, unfortunately, the drive may have failed and you should replace it.
If the drive is recognized correctly, please backup all important information and download the drive manufacturer’s diagnostic tool. Check the drive for errors.
Hope this helps
I would recommend you to open BIOS menu and restore it to its default settings. Check again if the hard drive appears. If not, there may be a problem with the drive. I would recommend you to open the laptop, remove the drive and connect it in a desktop PC as a secondary storage drive. Check if the drive will be recognized by BIOS and by Windows. If not, unfortunately, the drive may have failed and you should replace it.
If the drive is recognized correctly, please backup all important information and download the drive manufacturer’s diagnostic tool. Check the drive for errors.
Hope this helps