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I can't open my facebook reviewing documents

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Shwe Trip Planner - 23 Oct 2016 à 11:19
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 25 Oct 2016 à 05:29
Hello,

Pls help me, I can't able to access my facebook account about a month already and whenever I entered to my account, it keep saying that "We'll take a look at the documents you submitted and get back to you. If we need more help with confirming your name, we'll contact you for additional documentation."

What's going on with this?? PLSSS HELP ME!!

Thank you so much,
Shwe Trip Planner

2 responses

Réponse 1 / 2
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
23 Oct 2016 à 16:56
Hi

Did you submit the documents that Facebook requested to prove your identity?
shwetripplanner Posts 2 Registration date Sunday 23 October 2016 Status Member Last seen 25 October 2016
24 Oct 2016 à 06:33
I think I did in last over a month ago, but after that haven't check carefully. That's why wish to know how to keep going by the procedure. Pls reply me back. Thank you.
Réponse 2 / 2
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
24 Oct 2016 à 07:00
So you are certain if you submitted the documents ? Without the documents your account will remain disabled forever.

If you have submitted the required documents but the name on your id does not exactly match the name on your account, your account will remain disabled.
shwetripplanner Posts 2 Registration date Sunday 23 October 2016 Status Member Last seen 25 October 2016
25 Oct 2016 à 00:16
So, how do I have to do now?? I just want to know how shall I keep on going step by step to get the account back by now.
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166 > shwetripplanner Posts 2 Registration date Sunday 23 October 2016 Status Member Last seen 25 October 2016
25 Oct 2016 à 05:29
Submit the documents!

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