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I can't open my facebook reviewing documents

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Shwe Trip Planner - Oct 23, 2016 at 11:19 AM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 25, 2016 at 05:29 AM
Hello,

Pls help me, I can't able to access my facebook account about a month already and whenever I entered to my account, it keep saying that "We'll take a look at the documents you submitted and get back to you. If we need more help with confirming your name, we'll contact you for additional documentation."

What's going on with this?? PLSSS HELP ME!!

Thank you so much,
Shwe Trip Planner

2 responses

Answer 1 / 2
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Oct 23, 2016 at 04:56 PM
Hi

Did you submit the documents that Facebook requested to prove your identity?
shwetripplanner Posts 2 Registration date Sunday October 23, 2016 Status Member Last seen October 25, 2016
Oct 24, 2016 at 06:33 AM
I think I did in last over a month ago, but after that haven't check carefully. That's why wish to know how to keep going by the procedure. Pls reply me back. Thank you.
Answer 2 / 2
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Oct 24, 2016 at 07:00 AM
So you are certain if you submitted the documents ? Without the documents your account will remain disabled forever.

If you have submitted the required documents but the name on your id does not exactly match the name on your account, your account will remain disabled.
shwetripplanner Posts 2 Registration date Sunday October 23, 2016 Status Member Last seen October 25, 2016
Oct 25, 2016 at 12:16 AM
So, how do I have to do now?? I just want to know how shall I keep on going step by step to get the account back by now.
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166 > shwetripplanner Posts 2 Registration date Sunday October 23, 2016 Status Member Last seen October 25, 2016
Oct 25, 2016 at 05:29 AM
Submit the documents!

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