Need help about password recovery

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Tlhoriso Posts 1 Registration date Monday October 31, 2016 Status Member Last seen October 31, 2016 - Oct 31, 2016 at 05:39 PM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 31, 2016 at 05:49 PM
Hi.

Need help about password recovery, i've forgotten password from my old laptop DELL- latitude D630 because I was no longer using it anymore, but now I really need to use it. #51NL33J-595B. System password . please help.

Thanks in advance.
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1 response

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,176
Oct 31, 2016 at 05:49 PM
Greetings,

We are terribly sorry but CCM cannot help you to recover your lost password, because you can’t prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords
Best regards

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