So yea long short story 2days ago there is an account named Lee Viri (My name is Lee Viriyakup as you can see) added me and most of my friend. the account was fresh so I thought someone is pretending to be me. I reported that account a day after my personal account got disabled instead of the fake one I reported. Here is my account that got disabled
here is the screen cap of the fake account
here are some of the screen cap I took ages ago before my previous account got disabled.
I tried to reach facebook via appeal form got an email back but it said said
'Thanks for contacting us. It looks like the report you submitted belongs in a different channel. Please log into your Facebook account and follow the on-screen instructions to report this issue.
View updates from your Support Inbox: https://fb.me/1VHgMpVZeg0rG24' I tried to follow the link the gave it's broken, so I sent another appeal form again however the first one been taken down or something and I can't get back to the support box for the first one anymore. Haven't got any email back from the second appeal form.
I tried to reply back to the support box that inform me about my ban, showed my passport, University ID card and my name change form yesterday haven't heard anything back yet, also I've sent the passport, University ID card and my name change form via confirm identity form yesterday same result haven't heard anything from them. (The identity confirmation support box is still an open case)
I really do need my old account back since it has all of my elementary school friends contact, access to my artwork page, pictures, artist pages I liked and contact for my Uni group project.
It's has been around 10 hours since I sent the identity form and 2 days for the support box and appeal form. How long it usually take because this is very serious, I'm still in mid of the first term in Uni and do need to get back on my old account and it's quite unfair for me to get my account disabled from this mistake.
I've made 2 accounts to post on the help centre ended up both got blocked by facebook due to multiple account and they asked for identification proof I've sent them my passport, nothing happened yet.