New address, new phone number

Closed
ryvna - 14 Nov 2016 à 17:30
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 14 Nov 2016 à 18:12
Hello,
I am trying to get an access to my yahoo mail from my new address which is unable because I am not having phone number I gave when I was signing up. Any clues ?


1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
14 Nov 2016 à 18:12
Hello

Unfortunately if you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry