New address, new phone number

Closed
ryvna - Nov 14, 2016 at 05:30 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 14, 2016 at 06:12 PM
Hello,
I am trying to get an access to my yahoo mail from my new address which is unable because I am not having phone number I gave when I was signing up. Any clues ?


1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,167
Nov 14, 2016 at 06:12 PM
Hello

Unfortunately if you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry