Password Reset Issue
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Reepal
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Nov 21, 2016 at 08:41 AM
BunoCS Posts 15949 Registration date Monday July 11, 2005 Status Moderator Last seen April 10, 2025 - Nov 21, 2016 at 10:57 AM
BunoCS Posts 15949 Registration date Monday July 11, 2005 Status Moderator Last seen April 10, 2025 - Nov 21, 2016 at 10:57 AM
Hello,
I am not able to reset the password as I have lost my recovery number and the don't remember my recovery email address. Also, don't remember the security questions. Is there any way I can reset my password or recover my password? Could anyone provide me with the customer service email address? So, I can write them, if they can send me a link to reset the password.
I am not able to reset the password as I have lost my recovery number and the don't remember my recovery email address. Also, don't remember the security questions. Is there any way I can reset my password or recover my password? Could anyone provide me with the customer service email address? So, I can write them, if they can send me a link to reset the password.
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1 response
BunoCS
Posts
15949
Registration date
Monday July 11, 2005
Status
Moderator
Last seen
April 10, 2025
1,534
Nov 21, 2016 at 10:57 AM
Nov 21, 2016 at 10:57 AM
Hello
Unfortunately if you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Sorry
Unfortunately if you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Sorry
