Password Reset Issue

Closed
Reepal - Nov 21, 2016 at 08:41 AM
BunoCS Posts 15371 Registration date Monday July 11, 2005 Status Moderator Last seen June 2, 2023 - Nov 21, 2016 at 10:57 AM
Hello,

I am not able to reset the password as I have lost my recovery number and the don't remember my recovery email address. Also, don't remember the security questions. Is there any way I can reset my password or recover my password? Could anyone provide me with the customer service email address? So, I can write them, if they can send me a link to reset the password.


1 reply

BunoCS Posts 15371 Registration date Monday July 11, 2005 Status Moderator Last seen June 2, 2023 1,537
Nov 21, 2016 at 10:57 AM
Hello

Unfortunately if you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
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