Please restore my gmail account

Closed
Esomchim - Nov 29, 2016 at 05:35 PM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Nov 29, 2016 at 06:25 PM
Hello,
Please my gmail account was suspended few weeks ago and I got a mail on my recovery email that due to some suspicious activity on my gmail account ***@*** was suspended. When I tried to recover the email account through my recovery email ***@*** I was required to get a code from my recovery phone number. The phone with which I opened this gmail account is no longer in use and I don't have it anymore. Please and please kindly grant the recovery of this gmail account of mine through my recovery email. The suspension of this email is making life difficult for me. My phone is shutting down as all my apps are now outdated. Updates has been impossible, kindly grant the recovery of this email as soon as possible to enable me enjoy my goggle services. Thank you. Emeka Esomonu.


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2 replies

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,828
Nov 29, 2016 at 06:19 PM
I suggest you read this FAQ

https://ccm.net/faq/9225-how-to-recover-gmail-account#q=hacked+gmail&cur=1&url=%2F

CCM can not restore your account
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241
Nov 29, 2016 at 06:25 PM
Hi

I fully understand your issue and how troubled you are.

Gmail will ask you to reset your password any time they detect suspicious activity related to your account.

https://support.google.com/accounts/answer/140921?hl=en&ref_topic=2401957
https://support.google.com/accounts/answer/98564?hl=en

Unfortunately, because you have not kept your account up-to-date, meaning changing your recovery phone number, you cannot prove that you are the account's legitimate owner.

Sorry
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