Please restore my gmail account [Closed]

Esomchim - Nov 29, 2016 at 05:35 PM - Latest reply: Ambucias 52600 Posts Monday February 1, 2010Registration dateModeratorStatus June 21, 2018 Last seen
- Nov 29, 2016 at 06:25 PM
Hello,
Please my gmail account was suspended few weeks ago and I got a mail on my recovery email that due to some suspicious activity on my gmail account ***@*** was suspended. When I tried to recover the email account through my recovery email ***@*** I was required to get a code from my recovery phone number. The phone with which I opened this gmail account is no longer in use and I don't have it anymore. Please and please kindly grant the recovery of this gmail account of mine through my recovery email. The suspension of this email is making life difficult for me. My phone is shutting down as all my apps are now outdated. Updates has been impossible, kindly grant the recovery of this email as soon as possible to enable me enjoy my goggle services. Thank you. Emeka Esomonu.


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2 replies

xpcman 19042 Posts Wednesday October 8, 2008Registration dateModeratorStatus June 21, 2018 Last seen - Nov 29, 2016 at 06:19 PM
0
Thank you
I suggest you read this FAQ

http://ccm.net/faq/9225-gmail-account-recovery#q=hacked+gmail&cur=1&url=%2F

CCM can not restore your account
Ambucias 52600 Posts Monday February 1, 2010Registration dateModeratorStatus June 21, 2018 Last seen - Nov 29, 2016 at 06:25 PM
0
Thank you
Hi

I fully understand your issue and how troubled you are.

Gmail will ask you to reset your password any time they detect suspicious activity related to your account.

https://support.google.com/accounts/answer/140921?hl=en&ref_topic=2401957
https://support.google.com/accounts/answer/98564?hl=en

Unfortunately, because you have not kept your account up-to-date, meaning changing your recovery phone number, you cannot prove that you are the account's legitimate owner.

Sorry