Forgot my WD password

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Pisey Se - Updated by Ambucias on 9/12/16 at 04:32 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Dec 12, 2016 at 04:17 AM
Hi
sorry I ready forgot my WD password....could you have software to unlock it.....thank...
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2 responses

Mark_Wales Posts 93 Registration date Wednesday November 16, 2016 Status Contributor Last seen March 13, 2020
Dec 9, 2016 at 02:42 AM
Sorry,

You should Google to get some software utilities for same as we not provide any software to unlock passwords.


Regards
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Dec 12, 2016 at 04:17 AM
Hi Pisey Se,

Unfortunately, forgetting the access password can cause a lot of headaches. What is the model of your WD drive? Have in mind that the password protection of the WD drives is really secure in order to keep your files safe. Sadly, there is no option to use master password or password unlocker. If you do not know the password, you may need to reset it, but this way the drive will be formatted.
If you need detailed instruction how to reset your WD drive’s password, please contact the WD support:
http://products.wdc.com/support/kb.ashx?id=DEac8F

Hope this helps