Previous Topic Next Topic

WD my passport ultra 1tb

Closed
Vipin sainath - Dec 9, 2016 at 11:28 AM
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
 - Dec 12, 2016 at 03:20 AM
Hello, when I connect my hard disk to my computer directly , a pop-up window appears and ask fr formatting ... Every time when I connect it .. ... But the HDD detects in computer . Every thing is fine ..respective driver are also installed correctly up to date .... May i know the solution for this ...pls help me guys

1 reply

Answer 1 / 1
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
 152
Dec 12, 2016 at 03:20 AM
Hi Vipin Sainath,

I am sorry for any inconveniency caused by your WD drive. Please test it on another PC and with another US B cable. I presume you have valuable data stored on the drive, right?
Since the drive has a drive letter and seems to be correctly recognized, run the Command Prompt as an Administrator and type the following command:

Chkdsk F: /r

Replace the F with the drive’s letter. Wait for the process to end and try to access the drive. If the issue persists, open the Disk Management and check if the drive is listed with correct file format. If all seems fine, open Device Manager and uninstall the drive. Restart the PC and plug the drive back in. Drivers should be automatically reinstalled .Try to access the drive again.
If the formatting message keeps showing, I would recommend you to try saving your data with a data recovery tool. I leave you some suggestions below.
https://ccm.net/downloads/tools/file-management/

Try to backup all important files and format the drive. Once formatting is completed, download Data Lifeguard Diagnostic and check the drive for errors.
http://products.wdc.com/support/kb.ashx?id=5MUPdO

If the drive seems in a good condition, I would suggest you to keep using it but keeping a copy all important data.

Hope this helps

0