Forgot my password and security answers

Solved/Closed
jessi - Updated by Ambucias on 17/12/16 at 05:17 AM
Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
- Dec 17, 2016 at 05:18 AM
hi.
I forgot my gmail password and security answers.and my registered mobile number is now not in use.can you please help me to recover my problem.

1 reply

Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,316
Dec 17, 2016 at 05:18 AM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
0