Forgot my password and security answers
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jessi
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Updated by Ambucias on 17/12/16 at 05:17 AM
Ambucias
Ambucias
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1 reply
Ambucias
Dec 17, 2016 at 05:18 AM
- Posts
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Dec 17, 2016 at 05:18 AM
Hello
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Sorry
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Sorry
