Forgot my password and security answers [Solved/Closed]
jessi -
Dec 16, 2016 at 10:11 PM - Latest reply: Ambucias51708
Posts Monday February 1, 2010Registration dateModeratorStatus
May 21, 2018
Last seen
- Dec 17, 2016 at 05:18 AM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
