Black screen and when I switched it on after a minute it (help)

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JoyBee - 26 Dec 2016 à 18:46
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   - 27 Dec 2016 à 06:42
Hello,
What if the battery of the laptop is built in, what should I do? I also have the same problem. I used my laptop and it works properly but the nxt day when I switched it on the screen just appeared black and it after a minute the laptop will switched off. Please I need help :(
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1 response

R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   155
27 Dec 2016 à 06:42
Hi JoyBee,

I presume you were trying to remove power cable and battery and hold the power button for a few seconds, right? If the battery cannot be removed, this method may not serve you. I suggest you to keep the PC charging for some time and then try to boot again. If the same issue appears, you may need to seek assistance from a technician. It looks like there is a power related issue. Call the manufacturer’s support. There may be some model specific troubleshooting steps.

Hope this helps