Black screen and when I switched it on after a minute it (help)
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JoyBee
-
26 Dec 2016 à 18:46
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017 - 27 Dec 2016 à 06:42
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017 - 27 Dec 2016 à 06:42
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- Black screen and when I switched it on after a minute it (help)
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R2D2_WD
Posts
3606
Registration date
Monday 1 September 2014
Status
Member
Last seen
20 February 2017
155
27 Dec 2016 à 06:42
27 Dec 2016 à 06:42
Hi JoyBee,
I presume you were trying to remove power cable and battery and hold the power button for a few seconds, right? If the battery cannot be removed, this method may not serve you. I suggest you to keep the PC charging for some time and then try to boot again. If the same issue appears, you may need to seek assistance from a technician. It looks like there is a power related issue. Call the manufacturer’s support. There may be some model specific troubleshooting steps.
Hope this helps
I presume you were trying to remove power cable and battery and hold the power button for a few seconds, right? If the battery cannot be removed, this method may not serve you. I suggest you to keep the PC charging for some time and then try to boot again. If the same issue appears, you may need to seek assistance from a technician. It looks like there is a power related issue. Call the manufacturer’s support. There may be some model specific troubleshooting steps.
Hope this helps