Forgot my password [Solved/Closed]

Theresa - Jan 1, 2017 at 05:10 PM - Latest reply: Ambucias 51126 Posts Monday February 1, 2010Registration dateModeratorStatus April 22, 2018 Last seen
- Jan 1, 2017 at 05:18 PM
Hello,


I forgot my password and I change my phone number so the recovery number won't work now what can I do??
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1 reply

Ambucias 51126 Posts Monday February 1, 2010Registration dateModeratorStatus April 22, 2018 Last seen - Jan 1, 2017 at 05:18 PM
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Helpful
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry