Need to recover password, or reset

Closed
ShareUrwisdom Posts 4 Registration date Wednesday 11 January 2017 Status Member Last seen 11 January 2017 - 11 Jan 2017 à 17:51
ShareUrwisdom Posts 4 Registration date Wednesday 11 January 2017 Status Member Last seen 11 January 2017 - 11 Jan 2017 à 18:35
I can't open my facebook, can pull op the profile, but something happened that password doesn't work. Tried resetting but code isn't getting sent to my email, or my phone, need help.

4 responses

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
11 Jan 2017 à 17:56
Hi

Is your page still online ?
ShareUrwisdom Posts 4 Registration date Wednesday 11 January 2017 Status Member Last seen 11 January 2017
11 Jan 2017 à 18:06
Sorry, and thank you all for advice, yes its a active account. Was just on it couple days ago. Never had a issue getting code for password change before, but its not coming through now.
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
Updated by Ambucias on 11/01/17 at 06:20 PM
If you are trying to access your account with the same device you created the account with and that your page is still active online, that the recovery address is up-to-date and you have not received a reset code (although you remembered your password) I am incline to think that your account has been hacked.

Have you checked for any Facebook messages on your email or phone?
ShareUrwisdom Posts 4 Registration date Wednesday 11 January 2017 Status Member Last seen 11 January 2017
Updated by ShareUrwisdom on 11/01/17 at 06:33 PM
Thank you, I fear the same. Got hacked. Its not active online now. I log out when not using, no, no notifications came over phone or email of activity. I should be able to get e reset password code though and it won't come through.
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
11 Jan 2017 à 18:30
Hi

Usually hacked accounts stay on line for hackers like to use it for evil deeds.

Funny, just a while ago, you said that your page was online.

Try this

Click on the below links. You can find all the information to help you recover your hacked Facebook account:

https://www.facebook.com/hacked

Now logging off till tomorrow.

Good luck

P.S. Keep me posted
ShareUrwisdom Posts 4 Registration date Wednesday 11 January 2017 Status Member Last seen 11 January 2017
11 Jan 2017 à 18:35
Yeah, I just meant it's still active, my apologies used to chatting on game of war.