Black screen

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Monday September 1, 2014
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So, my laptop was working perfectly fine yesterday, but today it's bugging out. When I turned it on, the Dell loading sign flickered on the screen for a few seconds and then the screen went blank. I noticed that there was a weird humming sound playing in my headphones that I had never heard before. I made sure the power cord was plugged in and the charging symbol was flashing for a while. When I manually turn the laptop off, it powers of instantly as opposed to me having to hold the power button. I have tried restarting it and pressing F8, but nothing happened- I also tried pressing F10 and nothing again.. I then tried to press F12 and it showed me the booting menu, but when I selected an option, it went blank again.
Please help!



1 reply

Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
149
Hi Sabby,

So, right now the BIOS menu is not completely accessible, right? I recommend you to disconnect the power cable and battery and to hold the power button for 20 seconds. Reconnect the power cable and try to boot again. If the same issue appears, there may be a hardware issue. If the laptop is under warranty, I suggest you to contact the seller and ask for guidance.

Hope this helps

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