Sudden black screen during work

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Omar abdelhamied - Jan 24, 2017 at 04:00 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 24, 2017 at 05:14 AM
Hello, my laptop dell inspiron 15 7559 the screen goes black during gaming or work but still working and if I was play song the speaker give me noise sound when i close it from power button and start it again starts normally or sometimes have blue screen
The problem happens again and again
The battry isnt removeable

The problem appers much when i charging the lap and playing online
Related:

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Jan 24, 2017 at 05:14 AM
Download the following on your desktop:

http://www.nirsoft.net/utils/bluescreenview.zip

Unzip the file

Double click on BlueScreenView.exe

At the end of the scan, click on edit and then on select all

Go on file and click on save selected items

Save the log as bsod.txt

Open bsod.txt, copy and paste here
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