DVD /RW won't start

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guybigg Posts 2 Registration date Tuesday January 24, 2017 Status Member Last seen January 24, 2017 - Updated by Ambucias on 24/01/17 at 05:13 PM
guybigg Posts 2 Registration date Tuesday January 24, 2017 Status Member Last seen January 24, 2017 - Jan 24, 2017 at 07:14 PM
Hello,
I have a Gateway notebook with a rw/dvd drive that won't start. When I put in a cd it try's over and over to start but after 3 or 4 times it quits trying. I tried to get my virus software to scan it but it said it was not ready. I deleted the upper and lower filters in the class file, but still did not work
any ideas?
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2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,833
Jan 24, 2017 at 06:38 PM
You might try to clean the drive. Dust can cover the lens and make it Impossible to detect the disk

Good Luck
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guybigg Posts 2 Registration date Tuesday January 24, 2017 Status Member Last seen January 24, 2017
Jan 24, 2017 at 07:14 PM
I cleaned it twice but no help. Thanks for the info!
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