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Google Verify Your Account

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Pete - Jan 26, 2017 at 04:01 PM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 26, 2017 at 04:25 PM
Hello,

I am looking to reactivate 3 Galaxy S6 phones for our work. The issue is I cannot get passed the Google Verify your Account because I do not have the previous employees gmail info. I brought these to the sprint store and they could not delete or bypass this Google security. Is there anyway to get passed this account after the device was reset if you do not know the previous account that was synced to the device? I have no issue with clearing whatever contents the phone currently has if that is what it takes.



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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,210
Jan 26, 2017 at 04:25 PM
Greetings,

We would love to help you, but you must be able to prove that you are the phone's legitimate owner and you can't. Everyday mobiles are stolen, although you may be honest, we do not wish to help potential criminals.
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