Dell latitude e5430 display problem

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aziz sama - Updated by Ambucias on 13/02/17 at 05:46 PM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Feb 14, 2017 at 09:39 AM
Hello,
i'm using dell latitude e5430, it powers on but does not display at the screen even if i use the HDMI CORD to display with an external screen it doesn't help so what could be the cause



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KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Feb 14, 2017 at 09:39 AM
Hello aziz sama,

You have done a good job trying the external monitor. That indicates that the problem that you have may be due to the failure of the video chip. Sometimes, after suffering form a heating, the graphics processor, which is responsible for video signal transmission gets unsoldered, the thermic paste goes away, therefore the screen doesn't show anything. If you possess knowledge of notebooks' hardware you can change the paste yourself by opening the laptop and check if the chipset that is next to the processor has got unsoldered or you can bring your laptop to a technician to get it soldered again.

Hope I've been helpful.
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