Changing my password and phone number

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Charity gathogo - Mar 18, 2017 at 02:53 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 18, 2017 at 04:51 PM
Hello,

I forgot my email password and I changed the number I had registered with. What do I do. Regards

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Mar 18, 2017 at 04:51 PM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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