Changing my password and phone number

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Charity gathogo - 18 Mar 2017 à 14:53
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 18 Mar 2017 à 16:51
Hello,

I forgot my email password and I changed the number I had registered with. What do I do. Regards

1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
18 Mar 2017 à 16:51
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.