Unable to access emails

Closed
Olivia - Mar 18, 2017 at 03:26 AM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Mar 18, 2017 at 04:49 AM
Hello, I am unable to refresh my emails and can't remember my password or security questions. The last time I had emails was in February. Please could you advise as to what I should do.
Thanks




1 reply

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241
Mar 18, 2017 at 04:49 AM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
0