Unable to access emails [Closed]

Olivia - Mar 18, 2017 at 03:26 AM - Latest reply: Ambucias 51171 Posts Monday February 1, 2010Registration dateModeratorStatus April 24, 2018 Last seen
- Mar 18, 2017 at 04:49 AM
Hello, I am unable to refresh my emails and can't remember my password or security questions. The last time I had emails was in February. Please could you advise as to what I should do.
Thanks




See more 

1 reply

Ambucias 51171 Posts Monday February 1, 2010Registration dateModeratorStatus April 24, 2018 Last seen - Mar 18, 2017 at 04:49 AM
0
Helpful
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.