Help with Recovering FB

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NYC2
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- Mar 19, 2017 at 10:13 AM
Brooke_Harper
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- Mar 20, 2017 at 03:01 AM
I am not sure if my FB was hacked.My browser was logging and I uninstalled it then re-down load it and since then I can't get back in my Facebook account.No of the recovery password that facebook sent to my email doesn't show in my email inbox, spam.junk etc.None of the tips from facebook is helping either.I did my Facebook account was compromised, I followed the instructions but I don't recall setting up a security question and answer so when asked for the answer I don't remember that.How do I get back my FB if it was hacked?

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Ambucias
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Mar 19, 2017 at 04:55 PM
Try this

Click on the below link. You can find all the information to help you recover your hacked Facebook account:
https://www.facebook.com/hacked

Good luck
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NYC2
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Mar 19, 2017 at 06:04 PM
Thanks for the response, but I did all of that already and it doesn't work because I don't know the answer to the security question.
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Ambucias
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Mar 19, 2017 at 06:09 PM
That's bummer!

Is your page online now ?
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Brooke_Harper
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Mar 20, 2017 at 03:01 AM
https://www.facebook.com/help/117450615006715?helpref=search

To get back into your account, log into Facebook and follow the instructions to verify your identity and, if necessary, scan your computer for viruses. If you can't remember your Facebook password you can request a new password.

You may have the option of confirming your identity by:
Identifying friends based on their tagged photos

Answering your security question (if you added one to your account)

Using your trusted contacts (if you added them to your account)

Providing your date of birth

After you complete this process, please be sure to read the information provided regarding keeping your account secure.

There are actually other options aside from confirming your security question.
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