Forgot password and secret question

Closed
stefani hristova - 27 Mar 2017 à 07:57
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 27 Mar 2017 à 16:38
Hello,

I forgot my password, also can't remember my secret question and recovery mail.
Can I add mobile number to receive a code.
Also the thing is that I'm log in on my mobile phone I have mail there, but on my PC I can't because I forgot everything. If you send me email on my mail ***@*** I can receive it only on my mobile phone and maybe recover the password.
Regards,
Stefani

1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
27 Mar 2017 à 16:38
Hello
To help you, we must know if (yes or no):

When you created the account did you register an alternate email address or phone number to which you have access?

or

When you created the account, did you register a secret question which you remember?
P.S. You have posted your question on CCM and we have no business connections with Yahoo.