Samsung S4 mini factory reset password

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I want to factory reset my Samsung S4 mini but they are asking for a password, which is not one of mine. Please advise.

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Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,161
Greetings,

We would love to help you, but you must be able to prove that you are the phone's legitimate owner and you can't. Everyday mobiles are stolen, although you may be honest, we do not wish to help potential criminals.