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Can't upgrade to 8.1

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pyreeen Posts 1 Registration date Friday May 5, 2017 Status Member Last seen May 5, 2017 - May 5, 2017 at 04:06 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - May 5, 2017 at 06:30 AM
My gateway came with windows 8, I was prompted to upgrade a while ago to 8.1. since then, I have had to reset my computer and it is back to running 8. Had no luck upgrading to 8.1. It will download, 'says' it's installing, then 'restores the previous version'.
all updates are current...I would appreciate anyone's help out there who might be able to solve my problem.

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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,236
May 5, 2017 at 06:30 AM
This CCM faq may guide you in troubleshooting the problem:

https://ccm.net/faq/36103-upgrading-to-windows-8-1-known-issues
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