Can't upgrade to 8.1

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pyreeen Posts 1 Registration date Friday May 5, 2017 Status Member Last seen May 5, 2017 - May 5, 2017 at 04:06 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - May 5, 2017 at 06:30 AM

My gateway came with windows 8, I was prompted to upgrade a while ago to 8.1. since then, I have had to reset my computer and it is back to running 8. Had no luck upgrading to 8.1. It will download, 'says' it's installing, then 'restores the previous version'.
all updates are current...I would appreciate anyone's help out there who might be able to solve my problem.

Can't upgrade to 8.1
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1 response

Answer 1 / 1

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
May 5, 2017 at 06:30 AM

This CCM faq may guide you in troubleshooting the problem:

https://ccm.net/faq/36103-upgrading-to-windows-8-1-known-issues

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