Need to recover an account

Closed
Brooks Feeser - Jun 9, 2017 at 05:59 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 9, 2017 at 06:04 PM
i have an old email account i need to access. i don't know the password and i no longer have the phone number which its sending the new link to. please help me.

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Jun 9, 2017 at 06:04 PM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

There is nothing you can do if you created the account on the mobile device you no longer have access to.

Sorry