Updating software to latest versions

NCHSoftwareUS Posts 11 Registration date Sunday May 28, 2017 Status Member Last seen September 28, 2017 - Jun 20, 2017 at 08:44 PM
NCHSoftwareUS Posts 11 Registration date Sunday May 28, 2017 Status Member Last seen September 28, 2017 - Sep 28, 2017 at 02:27 AM
Hi

I had filled up the partnership form for updating a number of software's to their latest versions on 31st May 2016.

They have still not been updated, could somebody guide me on the timelines around it. How long does it takes for the update to go live.

Thanks

3 replies

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,252
Jun 21, 2017 at 04:25 AM
Greetings

After you filled and sent the partnership form, did you receive a reply?

Can you please give us the CCM download url page links of the software which needs to be updated ?

Thank you

Ambucias
Community Manager
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NCHSoftwareUS Posts 11 Registration date Sunday May 28, 2017 Status Member Last seen September 28, 2017
Jun 22, 2017 at 02:32 AM
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,252 > NCHSoftwareUS Posts 11 Registration date Sunday May 28, 2017 Status Member Last seen September 28, 2017
Jun 22, 2017 at 05:11 PM
Greetings,

I will transmit your request to the CCM's Editor in Chief and Head of Content.

You should get a reply within a week.

Best regards
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NCHSoftwareUS Posts 11 Registration date Sunday May 28, 2017 Status Member Last seen September 28, 2017
Jun 29, 2017 at 01:19 AM
Hi

Still haven't got any response to above request.
Any help will be greatly appreciated.

Thanks
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,252 > NCHSoftwareUS Posts 11 Registration date Sunday May 28, 2017 Status Member Last seen September 28, 2017
Jun 29, 2017 at 04:28 AM
Hi

The CCM's Editor in Chief and Head of Content has read your message. He will eventually reply to you, you are on his to do list.

Regards
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NCHSoftwareUS Posts 11 Registration date Sunday May 28, 2017 Status Member Last seen September 28, 2017 > Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021
Jul 12, 2017 at 02:53 AM
Hi

Still awaiting a response. Any update is appreciated.

Thanks
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NCHSoftwareUS Posts 11 Registration date Sunday May 28, 2017 Status Member Last seen September 28, 2017
Jul 17, 2017 at 12:26 AM
Hi

Its going to be over a month and I have still not received a response yet regarding updating software's or listing additional software's.

Would request a more prompt response.

Regards
Pallavi
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,252
Jul 17, 2017 at 04:47 AM
I'm terribly sorry but the person responsible has gone on vacation for a month.

Best regards
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NCHSoftwareUS Posts 11 Registration date Sunday May 28, 2017 Status Member Last seen September 28, 2017
Jul 18, 2017 at 12:16 AM
Could you let me know as to when should we expect a response.

Regards
Pallavi
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,252
Jul 18, 2017 at 06:05 PM
Hi

I am only the Community manager. The only thing I can do is to refer your request to the Editor-in-Chief who is in charge of all matters concerning content for all CCM International websites. I did refer your request to the Editor-in-Chief, he is aware of your request. I have had no communications from him as to his agenda.

I could update the software but I need the Editor-in-Chief's approval before I can proceed.

I know it's frustrating. Sorry for the delay and for the inconvenience.

Note that NCH Software on other CCM websites ie French, Italian, German, have more recent versions.

Please send me reminder next August 8.

Best regards
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NCHSoftwareUS Posts 11 Registration date Sunday May 28, 2017 Status Member Last seen September 28, 2017 > Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021
Jul 19, 2017 at 01:47 AM
Hi

Thank you for the update. Will circle back on 8th August.

Thanks
Pallavi
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NCHSoftwareUS Posts 11 Registration date Sunday May 28, 2017 Status Member Last seen September 28, 2017
Aug 7, 2017 at 02:41 AM
Hi Ambucias

Just circling back to get an update regarding listing and updating of software.

Any update for me.

Regards
Pallavi
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NCHSoftwareUS Posts 11 Registration date Sunday May 28, 2017 Status Member Last seen September 28, 2017
Aug 21, 2017 at 10:06 PM
Hi Ambucias

Didn't hear back from you. I was circling back to get an update.

Regards
Pallavi
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,252 > NCHSoftwareUS Posts 11 Registration date Sunday May 28, 2017 Status Member Last seen September 28, 2017
Aug 22, 2017 at 03:34 AM
I have passed on your message to the person responsible on August 8.

I suggest you complete another partnership form.
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NCHSoftwareUS Posts 11 Registration date Sunday May 28, 2017 Status Member Last seen September 28, 2017 > Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021
Aug 28, 2017 at 01:18 AM
Thanks Ambucias for the update.

Will fill another partnership form.

Regards
Pallavi
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NCHSoftwareUS Posts 11 Registration date Sunday May 28, 2017 Status Member Last seen September 28, 2017
Sep 28, 2017 at 02:27 AM
Hi Ambucias

We filled up another partnership form soon after you told us to. And we still haven't received any response, update or help.

Could you help us on what we should do?

Regards
Pallavi
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