I need help removing antivirus soft
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Jess
-
Mar 17, 2010 at 07:30 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 1, 2010 at 06:05 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 1, 2010 at 06:05 AM
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3 responses
Ambucias
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Mar 18, 2010 at 04:32 PM
Mar 18, 2010 at 04:32 PM
Hello Jess,
In effect rkill is not perfect, yet after rkill the job it not finished. RKill only terminates malicious processes to permit you to proceed with a clean-up.
But first we must get you to use Internet:
Start Internet Explorer,go to tools and Internet options
Click on the "Connexions" tab
Click on Parametres ,
# You will get on local (LAN)
Proxy Parametres
In the section Proxy server, uncheck"Use a proxy on local server". Click on Ok and close the window
Now you can surf again
Download RKill again
https://download.bleepingcomputer.com/grinler/rkill.com
Now disconnect you modem and disable all of your antivirus and run RKill
Do not reboot your computer after RKill
Download and install Malwarebyte and update it.
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/
Please request a FULL system scan.
IMPORTANT: IF YOU HAVE ANY FLASHDRIVE, PENDRIVE OR OTHER REMOVALS THAT MAY HAVE BEEN INFECTED, BEFORE DOING ALL OF THE ABOVE, YOU MUST INFORM ME FOR I HAVE FURTHER PRECAUTIONS AND PROCEDURES
Best regards
And please, give me feedback
In effect rkill is not perfect, yet after rkill the job it not finished. RKill only terminates malicious processes to permit you to proceed with a clean-up.
But first we must get you to use Internet:
Start Internet Explorer,go to tools and Internet options
Click on the "Connexions" tab
Click on Parametres ,
# You will get on local (LAN)
Proxy Parametres
In the section Proxy server, uncheck"Use a proxy on local server". Click on Ok and close the window
Now you can surf again
Download RKill again
https://download.bleepingcomputer.com/grinler/rkill.com
Now disconnect you modem and disable all of your antivirus and run RKill
Do not reboot your computer after RKill
Download and install Malwarebyte and update it.
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/
Please request a FULL system scan.
IMPORTANT: IF YOU HAVE ANY FLASHDRIVE, PENDRIVE OR OTHER REMOVALS THAT MAY HAVE BEEN INFECTED, BEFORE DOING ALL OF THE ABOVE, YOU MUST INFORM ME FOR I HAVE FURTHER PRECAUTIONS AND PROCEDURES
Best regards
And please, give me feedback
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
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Mar 19, 2010 at 05:26 AM
Mar 19, 2010 at 05:26 AM
Hello Nick
Have you succeded to rid your own system of this type of trojan just be restoring it to an earlier date. I would certainly appreciate knowing.
Regards
Have you succeded to rid your own system of this type of trojan just be restoring it to an earlier date. I would certainly appreciate knowing.
Regards
I had the exact same problem... tried windows restore, and so far it seems to have worked... so far.
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
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Moderator
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11,168
Apr 1, 2010 at 06:05 AM
Apr 1, 2010 at 06:05 AM
So, if you have a restore point after that date, your system volume information / restore is infected.
I suggest you run Malwarebyte.
Regards
I suggest you run Malwarebyte.
Regards
Mar 19, 2010 at 12:00 AM