SKU011.CAB [Solved/Closed]

Ask a question HAZARI - Last answered on Nov 29, 2012 at 05:00 AM by Chan
when I go to open ms word or ms excel computer ask for file. I have no cd of office 2003. please help
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To solve this problem
Solution below:

Regedit (start menu -> run -> type regedit)

Expand HKEY_LOCAL_MACHINE -> Software -> Microsoft -> Office -> 11.0 -> Delivery

There should be only 1 directory under Delivery, which is your DownloadCode (mine was 90000409-6000-11D3-8CFE-0150048383C9). Select that directory. On the right side of the screen, right-click on CDCache. Change the value to 0.

My problem solved.
Was this answer helpful?  
Rajaram- Sep 26, 2010 at 08:40 AM
Thanks & Thanks.
zet- Sep 28, 2010 at 03:34 AM
thank you for making it so easy. you're a star!
hero- Oct 15, 2012 at 07:02 PM
thanks dear. It was really awesome
ashish- Oct 16, 2012 at 12:02 AM
thank you very very much its realy work thanks dude....
Chan- Nov 29, 2012 at 05:00 AM
Its great thing...
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SKU011.CAB file is missing in my system. please arrange me to get it back.
Dalene- Mar 27, 2010 at 03:04 PM
For Rajalakshmi -- God bless you!
nid- May 2, 2010 at 06:26 AM
facing the same issue. after readign this article it get resolved. Thnks alot guys !!

Mark- Jul 14, 2010 at 12:55 AM
I had 4 directory under Delivery, CDCache value was 2, I changed it to 0, it works fine now, thanks a lot.

Naz- Jul 14, 2010 at 01:07 PM
Thnx loads it really works!!
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deleting applications in OFFICE 2003

asking about else it don't work

A solution who work

Regedit (start menu -> run -> type regedit)

Expand HKEY_LOCAL_MACHINE -> Software -> Microsoft -> Office -> 11.0 -> Delivery

There should be only 1 directory under Delivery, which is your DownloadCode (mine was 90000409-6000-11D3-8CFE-0150048383C9). Select that directory. On the right side of the screen, right-click on CDCache. Change the value to 0.
lenbe- Oct 21, 2008 at 11:05 AM
I have the same problem as you... after changing the code from 2 to 0, I get error 1311

Please can you advise what have you done next to fix it?

Many thanks,
mm- Nov 13, 2008 at 03:45 PM
Hi, have you fixed your excel prob after having error 1311?
Maica- Jul 14, 2009 at 10:26 PM
(I have,


in my directory. So, does it mean that I have to delete (default) and (localcachedrive)?
please reply asap.

vanv4n- Mar 10, 2010 at 04:18 PM
thank you so much it worked so well :D
DLUM- Mar 11, 2010 at 11:36 AM
it worked wonderful. I had to do it twice though. The first time didnt work I changed it back. I waited a few minutes and tried again and it worked.
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i'd to make some sheets for my work on the last minute and my excel wasn't working.
TILL I saw this forum with your suggestion.

again many TNX !
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Thanks dude your advice worked!!!!!!!!!!
happy- Jun 30, 2009 at 01:00 PM
thanks! that worked!
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Thanks a lot !! it was really great !!
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I just ran in to this problem this morning. Never had the problem before. Did a Google search and ran across this discussion very quickly. Followed your instructions, and fixed it immediately. Thanks!
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Thanks a lot. It worked quite well in my computer. G'd mate.
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Thanks a lot. It worked great in my computer.
jarb- Feb 9, 2009 at 10:29 AM
Thank you so much for posting the information. Nothing else was working for me and your directions did. Thanks again!
DRB Markus Parkus - Apr 22, 2009 at 03:40 PM
Can you help ... I saw your notes about fixing a problem. After I did the "change the value to "0" .. and restarted my laptop ... I now have another error message saying that is now needed???
Marta Markus Parkus - Nov 19, 2009 at 05:09 AM
You are great! After many other trials, your advise solved my problem definitelly.
Yuki Markus Parkus - Nov 27, 2009 at 03:48 PM
Many thanks!!!!!!!!! I could solve my big problem with your nice information. Thanks again! Yuki
raghu Markus Parkus - Mar 11, 2010 at 11:29 AM
i tried but the problem is not cleared can u give me another suggestion to install msoffice
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thanks very much. tried all of them.
with much downloaded files n restarting of the laptop n of course patience, it all worked well.
i downloaded the missing .cab file n placed it the folder.
thanks for your help~
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You are a genius, thank you
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u wont be able to use it without the cd mate !
PILLAI- May 16, 2008 at 03:06 AM
pls help me to solve this problem
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Than you very much. IT WORKED!!!!!!!!!!!!!!!!!!!!

I was the whole morning trying to use my Excel and finally I can and I will be able to finish my work.

Thank you very muchhhhhhhhhhhhhhhhhh.

You saved my day. :-)
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G'days again guys.

Just an update from my last post on December 14.

I should have mentioned that if you followed instructions correctly the installer will still pop up but please let it run and it should allow you to have at least access to MSO 2003 albeit it may not fix the installer pop-up problem itself.

Cheers Markus
Winkles- Feb 21, 2009 at 07:05 PM
Thanks Markus, nice easy instructions & it worked nicely. For dummies like me you might want to add to your instructions to copy the folder name "C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9 file" & place it in the destination location of the zip file extractions.
ahmed- Mar 8, 2009 at 05:01 AM
Dear friend,
you have resolved this problem and how is it working. please provide me the solution for the same though I am also running same kind of problem on my system, for which I will be very thankful to you.

Ahmed Khan
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you can try this :

In start / execute : Regedit
HKEY_LOCAL_MACHINE -> Software -> Microsoft -> Office -> 11.0 -> Delivery
You should have this key 90000409-6000-11D3-8CFE-0150048383C9
clik on it and (at the right of your screen), right clik on CDCache key.
and type 0 as new value
formativecat- Feb 14, 2009 at 12:30 AM

If you took time to read you would have realized that MarkusParkus above already gave that same info.

Clyde- Feb 27, 2009 at 11:20 PM
Thx alot it works
Fz- Jun 5, 2010 at 01:49 PM works....
God bless u....
Shorne- Jun 16, 2010 at 11:45 AM
Great, works nicely, Thankyou
Choonie- Jul 26, 2010 at 01:21 AM
It works for me too. Thanks. You save me a lot of time.
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Thank you, you have solved my problem!
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Thank you so much, Rajalakshmi: your hint really worked!
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It worked for me too...

thanks brothers... its really nice and u have saved me from big trouble...

thanks again...
sachin- Jan 21, 2010 at 12:13 PM
thanks man it really worked for me,i was even thinking of repairing my windows but your post saved me from doing that,thanks :)
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Hey thanks for your help! It worked for me
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it worked ... wow
i have been looking for a solution since last 5 hours
finally it worked
thanks bro

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