Please, bare in mind that before any answer given on the forum, you should know that there are volunteers who give their time trying to solve user problems. They do have a life other than this forum including me.
Therefore, it is specifically requested from Kioskea forum users to show their respect. For this, the use of polite expressions is a minimum.
To say please, thank you, appreciate, grateful, etc... is common courtesy when you want something, especially help!
You must copy, modify and repost your message respecting the politeness charter.
We trust that you understand.