DVD ROM DRIVER MISSINGClosed

Question

hi guys,

I have hp laptop ... for some reason when i put in a cd/dvd i can hear the cd run/spin for a few seconds and then nothing happens. no pop up page comes up asking me what i shud do. BUT.. when i eject the dvd rom... the cd is still spinning ...

i went to device manager and saw that there is no dvd/cd drive.

I tried to download a driver but it did not work..I went on the microsoft fix it... but it says it cannot run with my version. I got windows 8.1.. 

what can i do

please help

kieferschild · Answer

Give this a shot: 

https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or-other-programs

kingofkings27 · Answer

hi,
i used this solution:

 open the Hardware and Devices troubleshooter, follow these steps:
Press the Windows logo key + R to open the Run dialog box.
Type control in the Run dialog box, then press Enter.
In the Search box in Control Panel, type troubleshooter, and then click Troubleshooting.
Under the Hardware and Sound item, click Configure a device. If you are prompted to enter an administrator password or provide confirmation, type the password or provide confirmation

over here... i come to a message says apply a fix... a press next... i get the same error/..... so i chose  the next option which is continue without the fix...

so i can see what drivers are missing but cant do anything after that... only ''close option is there

i have a Coprocessor driver missing..............a base system device that does not have a driver..

the other options on the website dont help

what shud i do.. please help

kieferschild · Answer

You need to install chipset drivers for your computer.

go to the manufacturer support page.

DVD ROM DRIVER MISSING

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