Start Up Repair taking a long time

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Qila - Apr 13, 2016 at 11:40 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Apr 13, 2016 at 01:58 PM
Hello,
I just turn on my laptop and it went to the start up repair page straightaway. I tried everything and nothing helps including pressing the F8 button(nothing appears) and finishing the start up diagnostic (it's stated that nothing could be retrieve from diagnostic and that something was wrong). I've restarted my laptop countless of times and nothing helps. Your expertise and help is much appreciated as I have important documents that I need to retrieve ! ):


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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Apr 13, 2016 at 01:58 PM
It appears that your hard disk may be damaged.

You might have better luck in retrieving you documents by removing the hard disk and using a USB adapter to convert the disk in an external hard drive. Then using another computer to access the documents.

Good Luck
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