Laptop G580 not booting

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fm - Apr 14, 2016 at 04:17 AM
JasmineJasmineVV Posts 4 Registration date Friday April 15, 2016 Status Member Last seen April 15, 2016 - Apr 15, 2016 at 03:59 PM
Hello,

am an able to boot the my laptop after when the battery went flat. tried 1. removing the battery, 2 press the power button for 30 seconds, 3 press again and returned the battery but nothing is happening even after changing the battery, checked the power line but to no avail.
what could be the solution to this problem?

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2 responses

KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Apr 15, 2016 at 05:16 AM
Hello fm,

So, now when you plug the charger into the jack, you can't see the light blinking and everything remains calm and nothing can be heard from the fan or the hard drive, is that correct?
If is that so and the warranty of your laptop has expired I suggest you to take out the hard drive and try to connect it to another computer through SATA-USB cable. If your hard drive spins up on a different computer and it is recognized there, but cannot power up on your laptop, then the problem is hiding probably in the power supply unit on your motherboard. While on another PC, I suggest you to make a backup of your files just in case.
You could bring your laptop to a technician to make a test of the power connector and/or the power jack center because they might have got damaged.
Кееp me posted on the case.

Have a great weekend.
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JasmineJasmineVV Posts 4 Registration date Friday April 15, 2016 Status Member Last seen April 15, 2016
Apr 15, 2016 at 03:59 PM
What they can do without voiding the warranty is hook up an external monitor, change out the ram chips and check the hard drive. If they have to go any deeper then they would be voiding the warranty. If they find that it's a problem with the monitor, that would then have to be handled by warranty service. If none of the above is the problem, then it "could" be a problem with the motherboard and that would also have to be handled by warranty service. Most reputable service agencies will respect not voiding the warranty, but I don't know anything about the agency that you would be taking it to...
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