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How can I tell if the HD is dead? [Solved]

Ask a question shareware46 3Posts Sunday May 8, 2016Registration date May 8, 2016 Last seen - Latest answer on May 9, 2016 01:02PM
My God daughter was running a Gateway NV5 when she droped it on the floor. I wont come on now, just says trying to repair the flashes some screen images for a spit second and then grey screen. How can I check the HD?
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Greetings,

I strongly believe that a forum will not be able to diagnose nor help you repair the issue.

When a laptop gets a blow, all kinds of things can get damaged or displaced especially on the motherboard. It could be one or a few parts or circuits. Then again the screen lights or its inverter may also have been damaged.

I truly believe that a qualified technician could help you in the matter that concerns you.

Good luck
shareware46 3Posts Sunday May 8, 2016Registration date May 8, 2016 Last seen - May 8, 2016 08:33PM
I appreciate your answer. I could probably get another one at a hock shop for $150. It would probably cost more than that to repair it. Thanks for the advice.

shareware46
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xpcman 15801Posts Wednesday October 8, 2008Registration date ModeratorStatus September 26, 2016 Last seen - May 9, 2016 01:02PM
be sure you have any passwords and that the computer works before you buy.
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You can remove the hard drive and use a USB drive adapter to try reading it on another computer. If it's a SATA drive you can often connect it directly to an internal SATA port and power cable on a desktop computer.

What is the brand name of the drive? Some manufacturers have diagnostic software that is specific to their brand name drives.

Given the messages I would say there is a 90% chance the drive is damaged.

Good Luck
shareware46 3Posts Sunday May 8, 2016Registration date May 8, 2016 Last seen - May 8, 2016 08:31PM
That was my first thought also. Thank you for the reply. I believe a new one will be as cheap as fixing this one,

shareware46
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