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How can I tell if the HD is dead?

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shareware46 Posts 3 Registration date Sunday May 8, 2016 Status Member Last seen May 8, 2016 - May 8, 2016 at 05:50 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - May 9, 2016 at 01:02 PM
My God daughter was running a Gateway NV5 when she droped it on the floor. I wont come on now, just says trying to repair the flashes some screen images for a spit second and then grey screen. How can I check the HD?
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Answer 1 / 2
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
May 8, 2016 at 06:09 PM
Greetings,

I strongly believe that a forum will not be able to diagnose nor help you repair the issue.

When a laptop gets a blow, all kinds of things can get damaged or displaced especially on the motherboard. It could be one or a few parts or circuits. Then again the screen lights or its inverter may also have been damaged.

I truly believe that a qualified technician could help you in the matter that concerns you.

Good luck
shareware46 Posts 3 Registration date Sunday May 8, 2016 Status Member Last seen May 8, 2016
May 8, 2016 at 08:33 PM
I appreciate your answer. I could probably get another one at a hock shop for $150. It would probably cost more than that to repair it. Thanks for the advice.

shareware46
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824 > shareware46 Posts 3 Registration date Sunday May 8, 2016 Status Member Last seen May 8, 2016
May 9, 2016 at 01:02 PM
be sure you have any passwords and that the computer works before you buy.
Answer 2 / 2
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
May 8, 2016 at 06:13 PM
You can remove the hard drive and use a USB drive adapter to try reading it on another computer. If it's a SATA drive you can often connect it directly to an internal SATA port and power cable on a desktop computer.

What is the brand name of the drive? Some manufacturers have diagnostic software that is specific to their brand name drives.

Given the messages I would say there is a 90% chance the drive is damaged.

Good Luck
shareware46 Posts 3 Registration date Sunday May 8, 2016 Status Member Last seen May 8, 2016
May 8, 2016 at 08:31 PM
That was my first thought also. Thank you for the reply. I believe a new one will be as cheap as fixing this one,

shareware46

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