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Plugging in external DVD writer computer instantly shut off

Ask a question Stefanie Halford - Last answered on Oct 16, 2016 05:21PM
Hello,

I have an acer aspire laptop. Since using an external writer/reader two of my USB ports and my internal speakers no longer work. When I tried plugging in the external DVD writer the computer instantly shut off. I had used the external device at least a half dozen times before without issue. Upon reboot, the two ports it was plugged in to no longer function. I tried uninstalling and reinstalling the device driver software. As well as windows troubleshooting.

Any ideas?
-Stefanie
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Perhaps you should stop using the external DVD writer. It appears to be shorting out you USB ports.
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Well of course! I have not used it since.
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