Plugging in external DVD writer computer instantly shut off

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Stefanie Halford - Oct 16, 2016 at 01:07 AM
 Stefanie Halford - Oct 16, 2016 at 05:21 PM
Hello,

I have an acer aspire laptop. Since using an external writer/reader two of my USB ports and my internal speakers no longer work. When I tried plugging in the external DVD writer the computer instantly shut off. I had used the external device at least a half dozen times before without issue. Upon reboot, the two ports it was plugged in to no longer function. I tried uninstalling and reinstalling the device driver software. As well as windows troubleshooting.

Any ideas?
-Stefanie

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2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Oct 16, 2016 at 01:19 PM
Perhaps you should stop using the external DVD writer. It appears to be shorting out you USB ports.
Stefanie Halford
Oct 16, 2016 at 05:21 PM
Well of course! I have not used it since.